Being Your Own Patient Advocate

I was recently questioning a patient about why I’d not gotten results of tests I’d ordered. Her reply, “I’d like to get my labs done, but I’m still dealing with my insurance company to ensure all the right codes are used, the labs are covered, and to find out what my out-of-pocket costs will be?” How can I argue with a patient that is advocating for herself? I can’t and won’t – she’s doing as I’ve asked, being her own advocate.

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