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Cancellation Policy

 

Cancellation & Late Fee Policy:

Your business is valued and your cooperation is appreciated .

We make a commitment to you to guarantee your appointment time. A 24-hour cancellation notice is required for any scheduled appointments. Missed or no-show appointments will result in you being charged the full amount of the session booked. Emergency cancellations are determined by the practitioner’s discretion.

Cancellations within 24-hours of the scheduled session will be charged ½ (half) the cost of the session. Depending on the booking schedule, late appointments may not receive the full session time allotted for the service booked, but full payment is required. All fees will need to be paid PRIOR to your next appointment. If no-shows or late cancellations happen more than two times, you may be asked to pay for your session at the time the appointment is made. Fees must be paid by cash, check, or credit card.

If the therapist is 15+ minutes late, the client will receive a $15 discount with the option to reschedule for a fully timed appointment or keep the current reduced time & discounted cost appointment.

 

Sierra Nevada Holistic Services, LLC

407 W Robinson Street Carson City, NV 89703

(775) 720-2563